OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
190 ratings and 138 comments received in the last 90 days.
10 January 2026
Ed was helpful and 'got my measure' quickly
02 January 2026
The sales representative was a pleasure to deal with.
21 December 2025
Katie took great care in explaining so much information to me with patience and enthusiasm. She was a pleasure to deal with and a cheerful young person who will flourish .
21 December 2025
We had a few problems with the order and the sales people dealt with them well. Had to order a second car due to their being a IT problem handing over the first car.
20 December 2025
Excellent information given throughout the whole process. I felt very much at ease with Ed who was very polite and friendly and a fabulous happy demeanor. Very patient and helpful.
19 December 2025
Katie was so helpful at every stage. Nothing was too much trouble, she explained everything clearly and answered all my questions, particularly those to do with the car's latest technology, in a professional yet friendly way, inspiring confidence
18 December 2025
Handover was great
18 December 2025
Well organised and super helpful
17 December 2025
Joe and Will have both been stars
31 January 2026
Polite staff - good waiting area - coffie
29 January 2026
Everything was dealt with well
27 January 2026
Excellent
27 January 2026
Comfortable waiting area with complementary drinks and snacks, could WFH while waiting. Very friendly and helpful staff
27 January 2026
Friendly, professional staff. Motivated to help me find the right car. Test drove a couple of cars. Clean, spacious showroom and cars outside. Offered a drink. Toilets are clean.
27 January 2026
Really helpful
26 January 2026
Lovely staff and efficient service every time
26 January 2026
Very helpful staff
25 January 2026
The staff were polite, kept me informed about the service, I watched the video of the health check, a very nice touch to show how the car was underneath and that one of the tyres needed changing. I was able to sit in the warm with a coffee ??
24 January 2026
Car back at requested time
FIND Sytner Stratford Upon Avon.
Address
- Birmingham Road, Stratford-Upon-Avon, Warwickshire, CV37 0RN
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01789 201 999
Leamington Spa as well as surrounding areas including Warwick, Rugby, Daventry and Alcester
Address
- Birmingham Road, Stratford-Upon-Avon, Warwickshire, CV37 0RN
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 18:00
- Sun:Closed
Phone
- 01789 201 999
Leamington Spa as well as surrounding areas including Warwick, Rugby, Daventry and Alcester
14 January 2026
Friendly and professional. Kept informed throughout the process and appreciated the time given at handover explaining/setting everything up