OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
190 ratings and 125 comments received in the last 90 days.
01 July 2025
Extremely pleased with the car and presentation
24 June 2025
Completed the sale in under an hour.
23 June 2025
I found the whole experience easy and pleasant to do business with you all. My son and I would like to give a special thank you to Joe Mason who looked after us admirable throughout the whole process.
20 June 2025
Sales staff were very knowledgeable, friendly and helpful. Delivery was on time and seamless.
18 June 2025
Car delivered in excellent condition with super spec
14 June 2025
Ed Statham the Sales Executive gave us superb friendly, professional and informative service throughout the whole process.
12 June 2025
Friendly and professional Penny Bell
12 June 2025
Team were very attentive and responsive to queries
04 June 2025
So friendly and given all the information required - answered all my questions and always available to chat with
06 July 2025
Excellent service advisor who was courteous, efficient and knowledgeable. Service was conducted well and the car cleaned and I was able to collect it at the time I had asked for.
06 July 2025
Rybrook used to pick my car up & drop it off. Sytner don't extend this courtesy. They also normally charge £25 for the loan car. It actually costs more to get your car serviced. Becky however, made up for Sytner's short coming, with perfect service.
06 July 2025
Team did a great job from reception to technicians to handback of car
04 July 2025
Service completed without any waiting. Helpfull and efficient staff.
04 July 2025
They dealt with my request and kept me informed of the process
04 July 2025
All of the staff are friendly and keep you informed all the way. Also it's comfortable while you wait and lovely coffee too.
03 July 2025
Friendly, professional service
03 July 2025
My wife brought the car in with an issue on the Friday afternoon, the problem was diagnosed there and then & I received a quote to solve the issue later on in the afternoon & the repairs were undertaken on the Monday
02 July 2025
Cost could have been a bit cheaper to be honest. Yellow warning light keeps coming on since the recall a few months ago..
01 July 2025
Excellent service
06 July 2025
Jack was extremely helpful, polite and enthusiastic