OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
186 ratings and 107 comments received in the last 90 days.
11 August 2024
Jack O'Sullivan at Sytner Stratford was very patient and offered a great service to ensure the entire experience was a pleasure from beginning to end.
09 August 2024
They were keen to address any problems
03 August 2024
Great communication throughout the process.
03 August 2024
Penny Bell was fabulous,went through the whole purchase experience with ease and the handover was very clearly explained.First class saleswoman
30 July 2024
Car arrived when Will said it would and we were shown how to navigate our way round this new vehicle in detail.
10 July 2024
The answer is in the first question
05 July 2024
Good communication, did what they said they would do, spent time optimising our product and financial preferences.
04 July 2024
All the team involved were great
30 June 2024
Excellent service
15 September 2024
You did everything you promised
15 September 2024
Everything was done exactly as promised. Great communication. Ready on time. Helpful staff.
15 September 2024
Everything was as it should be
11 September 2024
All very straight forward.
10 September 2024
the team is great ,
09 September 2024
arrangements were swift, easy and staff helpful. Dates changed and easy to re-arrange.
07 September 2024
I could not fault anything!
06 September 2024
Great customer service
06 September 2024
Steve at Sytner Stratford went the extra mile to fix a plastic body panel issue and throughout he was exceptional with communication and attention to detail. 1st class ambassador for the brand.
06 September 2024
I received excellent service from the staff.
14 September 2024
Sales rep jack was easy to get along with, normally car sales reps are arrogant but jack was very personable